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Harvest Support Services
Harvest Data Systems proudly stands behind its products and offers comprehensive support
services to all partners.
Data, technical, and network support are included in active support agreements. Our partners
also have convenient access to online resources, unlimited online training, and remote support
services through WebEx and NTR Global.
Support Services Include:
- unlimited phone support
- unlimited online support
- unlimited email support
- comprehensive data support, as needed
- program updates and improvements, as available
Support Renewal
Annual support agreements provide Harvest partners with reliable and trustworthy assistance, as well as peace of mind. Support contract fees are kept as low as possible to ensure that all Harvest partners have the opportunity to continue receiving support and program improvements. In the event a support agreement is allowed to lapse and the partner requires assistance, Harvest Data Systems will work with the partner to reactivate the support agreement. |