Better field service utilization
Optimize scheduling based on unique business priorities. With vx Field, you easily manage and react to what’s happening outside your central office, where conditions are often unknown.
Automate team scheduling and dispatching using schedule, job, and map-based team views
Visibility into data like workforce effectiveness and internal process can enable your team to improve team performance over time
Improve quality of service to meet rising customer expectations
Help your service team contribute to your organization's bottom line
Field service is not just an expense — it is a strategic resource that contributes to the top and bottom line. Create business value through planning, consistent service execution and performance analysis.
Because quality service is critical to meeting customer expectations yet hard to commoditize, service teams can provide companies a marketplace advantage.
With vx Field, use real or projected data to determine future staffing needs at the organizational level or based on specific work centers.
With vx Field, you get demand planning tools, forecasting and planning modules, and a configurable optimization engine.
A dispatch board supports fully manual or computer-aided exception management – or a combination of the two.
Data model and workflow extension without coding. Adjust performance management and optimization variables as you need.